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Riskspectrum Support

RiskSpectrum licensees can enter a support agreement. This agreement is valid for one year from the date of entry and is thereafter, unless terminated by the licensee, automatically renewed for a successive twelve-month period.

The Support Services:

• Updates
  Customers holding a support agreement have free access to continuing future updates of the RiskSpectrum application, i.e. such changes that improve the functions inherent in the application.

• "Hot line" support
  The support agreement include the right to a "Hot line"-support, either by , telephone or fax, in questions regarding the use of RiskSpectrum.

• Discounts
  A holder of a support agreement is offered to buy additional copies or upgrade to another program version at a significant discount.

• Password protected area at www.riskspectrum.com
  Forum, known problems, How To´s and White Papers restricted for use by support customers only.

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